FAQs

We offer a diverse range of lighting products from multiple brands. Unlike traditional distributors, we don't have exclusive agreements with major brands. This flexibility allows us to adapt to changing technology and offer the best products in each category. We carefully select brands based on their strengths and avoid those with known weaknesses in certain product lines.

Assigning a lighting specialist to your account doesn't increase product prices. In fact, it often leads to cost savings. Our specialists help streamline your ordering process, standardize products, and identify ways to reduce expenses in your lighting system. This service is essentially free, as you're already purchasing lighting products.

Our guarantee extends beyond the manufacturer's warranty. If a product fails within the warranty period, we'll not only provide a free replacement but also send someone to your location to install it at no cost. For any concerns about product performance, simply contact our office, and we'll address the issue promptly.

For any lighting project, regardless of size, reach out to our office. We'll send a lighting specialist to assess your needs and provide initial recommendations. If you decide to proceed, we'll assign a project manager to oversee your project from start to finish, ensuring all details are addressed.

Our proposals typically yield an average payback period of 1.63 years. This translates to an impressive 89.26% return on investment, making lighting upgrades a financially sound decision for most businesses.

The best lighting solution depends on what you're illuminating. There's no one-size-fits-all approach. It's crucial to consider that bulb costs only account for 3% of your total lighting expenses. Energy consumption represents 86%, while maintenance and replacement costs make up 11%. We factor in all these aspects when recommending lighting solutions for your business.

Recent changes in lighting standards have led to misconceptions about incandescent bulbs. Manufacturers now must meet minimum efficiency requirements, similar to fuel efficiency standards for cars. Many popular incandescent bulbs have new, compliant versions available. A knowledgeable lighting professional can help you find suitable alternatives that meet both regulatory standards and your preferences.

T-12 fluorescent bulbs haven't been banned outright. New efficiency standards have led to the discontinuation of some common T-12 bulbs, but compliant or exempt versions are still available. However, T-12 bulbs are generally less efficient and shorter-lived than T-8 or LED options. Many energy companies offer rebates for upgrading from T-12 products. We recommend consulting a lighting professional to explore more efficient alternatives.

Many energy companies offer rebate incentives for commercial customers upgrading to more efficient lighting systems. Some rural cooperatives and municipal utilities also provide incentives. Rebate programs typically cover 60-75% of installed costs, subject to specific requirements. Due to the complexity of qualifying products, it's advisable to work with a lighting company familiar with rebate details. Residential customers often find rebates applied as instant discounts at retail stores.

For commercial customers, most energy companies require post-installation paperwork submission to process rebates. Efficient installations can allow for rebate filing as the project concludes. Larger rebates may require an installation inspection. If your project heavily relies on rebate funding, we recommend verifying eligibility of both the rebate amount and specific products with your energy company beforehand.

Light bulb sizes are measured in eighths of an inch. The letter indicates the shape (e.g., T for tubular), and the number tells you the diameter in eighth-inch units. For example: T-12 means a tubular bulb that is 12/8 inches (or 1.5 inches) in diameter. T-8 is 8/8 inches (or 1 inch) in diameter. A-19 is 19/8 inches (or 2.375 inches) in diameter. BR-30 is 30/8 inches (or 3.75 inches) in diameter. This sizing system helps identify bulb dimensions quickly across different shapes and styles.

It’s not just about the brand name—many products are made in the same factories, regardless of the label. What really matters is whether the product is built for the environment you’re using it in. A bulb that works fine for occasional use at home may fail quickly in a commercial setting where it’s on constantly. At BulbGuy Lighting, we use our experience to match the right product to your needs and stand behind everything we sell.

Not always. If your current fixtures are in good condition and you're keeping the same lighting layout and usage, a retrofit may be all you need to improve efficiency. However, if you're changing how the space is used or reconfiguring the layout, new fixtures might be necessary. Fixtures typically last over 10 years, but if yours are 20+ years old, it could be time for an upgrade.

Yes. While we carry many of the same items you'll see at hardware or box stores, our focus is on commercial-grade lighting designed for high-use environments. Most stores cater to residential needs, where lighting demands are lower. You might find commercial-grade products at retail stores, but they often come at a higher price. At BulbGuy Lighting, we specialize in commercial lighting and offer better value through wholesale pricing and expert guidance.

Yes—proper lighting is one of the most effective ways to deter unwanted activity. Well-lit areas are less likely to be targeted because they increase visibility and the chance of being identified. Poor lighting, especially when blocked by trees or shrubs, can create hiding spots and reduce safety. Sometimes, trimming vegetation is all that’s needed to improve security lighting. For expert advice, BulbGuy Lighting can help you assess and enhance your lighting setup.

Yes—studies show that lighting can impact productivity, especially depending on the tasks being performed. In precision-focused environments like manufacturing, proper lighting that reduces shadows and glare can improve accuracy and output. In office settings, too much light can be counterproductive. Providing adjustable lighting options, like task lamps or bi-level switching, allows employees to customize their workspace for comfort and focus. The right lighting setup can make a noticeable difference in performance.

Product fading is often caused by UV exposure from natural light or certain types of bulbs. Start by checking how often you rotate displays and how much sunlight enters your store throughout the day. If those aren’t the issue, consider switching to lighting that emits little to no UV. LED lighting is a top choice—it’s energy-efficient and produces minimal UV, making it ideal for preserving product appearance. Just be sure the new lighting still meets your display needs in terms of brightness and coverage.

A humming sound usually means your fixture has an aging ballast. As ballasts wear out, the internal components that reduce noise can degrade, causing the hum. In some cases, old ballasts may also overheat, leading to bigger issues. It’s best to have a professional inspect the fixture to determine if a simple ballast replacement will fix the problem and ensure it’s safe to use.

Seasonal Affective Disorder (S.A.D.) is a type of depression linked to changes in seasons, most commonly occurring during the winter months. Symptoms can include anxiety, irritability, changes in sleep and appetite, and low energy. One common treatment involves exposure to “daylight” or sunrise-simulating light fixtures, which help regulate circadian rhythms and boost melatonin levels. These lighting solutions can be especially helpful in improving mood and overall well-being.

LED lighting has come a long way and is a great fit for many commercial applications—but it’s not always the best solution for every situation. Factors like your space, lighting needs, and budget all play a role. No single technology works perfectly in every scenario. That’s why it’s smart to consult a lighting professional who can evaluate your environment and offer the best options—LED included. At BulbGuy Lighting, we help you choose what works, not just what’s popular.

The upfront cost of LED products is only a small part of the total expense—typically around 3%. The real cost lies in energy use, maintenance, and labor over time. LED lighting is most cost-effective in areas with high energy consumption or hard-to-maintain fixtures. Many utility companies also offer rebates for switching to LED, helping offset initial costs. The key isn’t just choosing LED—it’s choosing the right LED product for your needs to avoid costly mistakes.

Yes—LED bulbs are significantly more energy-efficient than other lighting technologies that produce the same amount of light. And they keep improving year after year. When planning for LED, think long-term: consider future upgrades, dimming options, and smart controls that can further enhance efficiency and flexibility in your space. Choosing the right LED setup now can lead to substantial savings over time.

In many cases, yes—there are LED options designed to fit most standard bulb types. However, that doesn’t always mean they’ll perform the same way in your existing fixture. For best results, consider fixtures specifically designed for LED technology. Using LEDs in fixtures built for older technologies can sometimes lead to reduced performance or uneven lighting. A lighting professional can help you determine whether a retrofit or a full fixture upgrade is the better choice.

Not in the traditional sense. LED bulbs gradually lose brightness over time rather than suddenly burning out. Most quality LEDs still produce about 70% of their original light output after 50,000 hours or more. However, the LED driver—the component that powers the bulb—can eventually fail like any electrical part. In commercial-grade fixtures, drivers are often replaceable, so it’s a good idea to ask if the fixture is “serviceable” before purchasing.

Most LED products are rated to last 50,000 hours or more, meaning they’ll still produce at least 70% of their original brightness at that point. Some LEDs can exceed 100,000 hours, but the actual lifespan depends on both the LED chip and the driver—the component that powers the light. While the chip may last a long time, the driver can eventually fail. In commercial-grade fixtures, drivers are often replaceable, so choosing a serviceable fixture is key for long-term value.

LED stands for Light Emitting Diode. It’s an electrical component that produces light using low voltage and high efficiency. LEDs have been around since the 1970s, originally used in electronics like digital clocks and calculators. Today, they’re widely used in lighting because they’re long-lasting, energy-efficient, and produce very little heat.

LEDs (Light Emitting Diodes) produce light using a semiconductor that allows low-voltage electricity to flow in one direction. When electrons move through this material, they release energy in the form of photons—visible light. Unlike traditional bulbs, LEDs don’t rely on filaments or gas arcs, which means they generate less heat and last much longer. Their efficient design is what makes them ideal for modern lighting solutions.

LED bulbs are more advanced than traditional lighting—they use high-tech components and materials that take more time and precision to produce. While the upfront cost is higher, LEDs offer long-term savings through lower energy use and reduced maintenance. When you factor in lifespan and efficiency, LED lighting often delivers a better overall value than other technologies.

Price differences in LED bulbs often come down to quality, components, and manufacturing. Lower-cost LEDs may use cheaper materials or benefit from energy rebates that reduce retail prices. Higher-priced options typically offer better performance, longer life, and more reliable components. As LED technology continues to improve and production becomes more automated, prices will keep dropping. If you're not in a rush, waiting may get you a more efficient and affordable product in the near future.

While LED lighting offers longer life and lower energy use, it’s important to make sure it fits your space and needs. Too much or too little light can be a common issue. If you plan to use dimmers, test compatibility first—some LEDs don’t work well with older dimmer switches. Also, don’t rely solely on lumen ratings; LED light is delivered more efficiently than other technologies, so wattage equivalents are often a better guide. Consulting BulbGuy Lighting can help ensure the right fit for your environment.

LED bulbs attract fewer bugs than traditional lights because they emit very little UV light, which is what typically draws insects. However, white light is still within the visible spectrum that can attract some bugs. For best results, consider using yellow “bug light” LEDs or positioning brighter lights away from entry points to reduce insect activity near your space.

An LED driver is the component that converts standard electrical power into the low voltage needed for an LED to operate properly. While the LED chip itself can last for tens of thousands of hours, the driver will eventually wear out like any electrical part. Most drivers are rated for 50,000 to 100,000 hours. In fact, the typical 5-year warranty on LED products often refers more to the driver than the LED chip. For long-term value, look for fixtures that are serviceable, meaning the driver can be replaced without replacing the entire fixture.

Some compact fluorescent bulbs are designed to be dimmable and fit standard screw-in sockets. However, they tend to be more expensive and don’t dim as smoothly as traditional incandescent bulbs. Linear or pin-based fluorescent bulbs with separate ballasts offer more reliable dimming. For better performance and reliability, consider using dimmable LED bulbs instead.

This issue is usually caused by the ballast, not the bulb. An aging or incompatible ballast may not supply enough power, leading to flickering. Another common cause is a mismatch between the bulb and the ballast. If you're using compact fluorescent or LED bulbs with a dimmer switch, the problem could be a compatibility issue between the dimmer and the bulb.

Yes, most LED bulbs and fixtures are dimmable. However, it's important to check that the bulb or fixture is labeled as dimmable and compatible with your dimmer switch. Older dimmers may not work properly with newer LED technology, so using a modern, compatible dimmer is recommended for best results.

LED bulbs use electricity and can get warm, but they should never feel dangerously hot. If a bulb is too hot to touch, it may be defective and should be removed. Also, avoid using LED bulbs in enclosed fixtures without proper ventilation, as poor airflow can cause overheating.

Lumens are a measure of how much light is being produced.

LEDs are highly efficient and directional, meaning they focus light where it's needed with minimal waste. Even with fewer lumens listed, they often provide the same or better brightness in a space. This is known as “delivered lumens”—the actual usable light reaching the area, which can be higher despite lower total output.

Modern fluorescent bulbs contain much less mercury than older versions. The greatest risk occurs if a new bulb breaks, releasing mercury gas into the air. If this happens, ventilate the room immediately. Avoid using a vacuum to clean up the debris, as it can spread the mercury. Instead, carefully scoop up the pieces with a dustpan and place them in a sealed plastic bag. Dispose of them through a recycling program or drop-off bin at a local store.

If a fluorescent bulb breaks, it releases mercury gas into the air. Immediately ventilate the room by opening windows and doors. Carefully clean up the broken pieces using a dustpan—do not use a vacuum, as it can spread the mercury. Place the debris in a sealed plastic bag and dispose of it through a recycling program or a drop-off bin at a local store.

Bulb lifespan ratings are averages. For example, a bulb rated for 1,000 hours means about half will still work at that point, and half may not. Frequent on/off cycling—like in bathrooms or closets—can shorten a fluorescent bulb’s life. In contrast, bulbs left on continuously may last longer than their rated lifespan.