FAQs
BulbGuy Lighting
Have a lighting-related question? We have the answer. Check out these FAQs and give us a call today for more information!
What brands do you carry?
We carry multiple brands of lighting products. Most traditional wholesale distributors sign exclusive agreements with one major brand in each category, like Bulbs, ballasts, and fixtures. By not signing such an exclusive agreement, this gives BulbGuy Lighting has the ability to remain flexible as technology changes.
All brands have certain products they excel at as well as a few they don't. Being flexible also gives us the ability to sell the best in each category, but most importantly, we know which brands of certain products not to sell.
Contact the professional commercial lighting Des Moines, IA residents rely on today.Does having a lighting specialist assigned to my account cost more money?
In our experience, you will most likely save more money by having a lighting specialist assigned to your account. The price of the products you buy does not go up by having a specialist.
A lighting specialist's primary role is to help streamline your ordering process, standardize the products you use, and most of all, find ways for you to save money in your lighting system. Since you're going to pay for lighting products anyway, having a specialist assigned to your account is basically free.
To learn more about our commercial lighting in Des Moines, IA, contact the professionals at BulbGuy Lighting today.How does your "Throw your ladder away guarantee" work?
All products we sell have a warranty that's put in place by the manufacturer of that product. Most companies will honor that warranty by simply giving you a replacement for free or only directing you toward a manufacturer's website for replacement. If any product we sell should ever fail during that manufacturer's warranty period, we won't just give you another one for free; we will send someone to your facility and replace that product for you, completely for free.
If you have any concerns or are unhappy with the performance of a product we sell you, simply contact the BulbGuy Lighting office, and we'll take care of it. We're the commercial lighting Des Moines, IA businesses use every day.Who do I contact for a complete change of my lighting?
If you're looking to take on a lighting project of any size, simply contact the BulbGuy Lighting office, and we will send a lighting specialist out to visit with you and give some basic recommendations.
If you are interested in more details, we'll assign a project manager to your account who will get you all the details and oversee your project from start to finish.
Discover why our commercial lighting in Des Moines, IA, is top-tier!What is a typical payback I can expect if I change my lighting?
In our experience, the average payback on our proposals is 1.63 years, which is an outstanding 89.26% rate of return on your investment.
According to MarketsandMarkets, the total global commercial lighting market revenue is expected to hit $21.8 billion in 2025, highlighting the demand for the lighting market.
Contact the professional commercial lighting Des Moines, IA businesses use to learn more!What type of lighting is best for my business?
That depends; there is no single type of lighting that works in all situations.
The first question we ask in any lighting scenario is, "What are you lighting up?"
The most important thing to keep in mind is that your commercial lighting in Des Moines, IA, costs you more than just the bulbs you use.
In our experience, the cost of the bulbs or other materials only makes up 3% of the total cost of your lighting. The cost of your time changing your bulbs or hiring a contractor to repair your lighting is still only 11%, and the energy used in your lighting system represents 86% of your total cost, wrapped up in your lighting.
Keep all three aspects in mind when choosing a light source to enhance your business. To learn more about what type of lighting is best for you, contact the professionals at BulbGuy Lighting today!My favorite incandescent bulb has been banned, what alternatives do I have?
There is a lot of misinformation out there about the recent changes to incandescent bulbs. What changed are the standards lighting manufacturers are held to regarding efficiency. Just like a car manufacturer has a minimum Miles per Gallon (MPG) guideline when making new cars, lighting manufacturers have a minimum Lumens per Watt (LPW) they must meet in certain products they produce.
The most common incandescent bulbs that didn't make the cut have multiple new versions available, as well as exemptions to these rulings.
If you have an incandescent bulb you like that you can no longer use, chances are, we can find a suitable incandescent option for you. Contact us for your commercial lighting in Des Moines, IA.Have T-12 fluorescents been banned and how long they will be available?
No, T-12 Fluorescent bulbs have not been banned.
There are new efficiency standards that have been set, and some of the most common T-12 bulbs did not meet those standards, so they have been discontinued. However, most of those discontinued T-12 bulbs now have new versions that pass or are exempt from the new rulings. Keep in mind that most T-12 bulbs are not very energy efficient and do not last as long as more current T-8 or even LED options.
Most energy companies are paying rebate dollars for you to make a change away from T-12 products. If you have T-12 products in your facility, it would be a good idea to have a commercial lighting Des Moines, IA professional get involved and guide you through some options.What rebates are available from my energy company?
Most energy companies are offering rebate incentives for commercial customers to change to more efficient lighting systems. There are some rural cooperatives and city municipal utilities that also offer some incentives.
Energy-saving products must meet strict requirements, and which products qualify can sometimes be confusing.
Most rebate programs have a percentage ranging from 60% to 75% of your installed cost as a maximum, regardless of the amount listed in the brochure. It is always best to involve a professional lighting company familiar with the details.
Residential customers are most likely directed to box stores where these products are already marked down by rebates, which are applied as an instant markdown. To learn more about rebates from your energy company, contact the commercial lighting installation Des Moines, IA businesses use.How do I get rebates from my energy company?
Most energy companies that offer rebate incentives for commercial customers have a process that requires filing paperwork after you've installed your energy-saving products. After the paperwork is completed, you can expect a check in the coming weeks.
Most lighting upgrades take little time to install, and if done right, you could have your rebate filed as your project is wrapping up.
Most energy companies will require an installation inspection/verification for larger rebates, which may slightly slow the process. If a large portion of your project is dependent on rebate dollars to fund it, it is always a good idea to verify in advance with your energy company that your rebate amount and the specific products being used qualify for these rebates.
To learn more, contact BulbGuy Lighting, the commercial lighting Des Moines, IA business owners rely on.What does T12, T8 and T5 mean?
Light bulb sizes are measured in eighths of an inch. The letter indicates the shape (e.g., T for tubular), and the number tells you the diameter in eighth-inch units. For example: T-12 means a tubular bulb that is 12/8 inches (or 1.5 inches) in diameter. T-8 is 8/8 inches (or 1 inch) in diameter. A-19 is 19/8 inches (or 2.375 inches) in diameter. BR-30 is 30/8 inches (or 3.75 inches) in diameter. This sizing system helps identify bulb dimensions quickly across different shapes and styles.How do you judge what’s a good or bad lighting product?
It’s not just about the brand name—many products are made in the same factories, regardless of the label. What really matters is whether the product is built for the environment you’re using it in. A bulb that works fine for occasional use at home may fail quickly in a commercial setting where it’s on constantly. At BulbGuy Lighting, we use our experience to match the right product to your needs and stand behind everything we sell.Do I need to change my whole fixture?
Not always. If your current fixtures are in good condition and you're keeping the same lighting layout and usage, a retrofit may be all you need to improve efficiency. However, if you're changing how the space is used or reconfiguring the layout, new fixtures might be necessary. Fixtures typically last over 10 years, but if yours are 20+ years old, it could be time for an upgrade.Is there a difference between your products and what I buy at the store?
Yes. While we carry many of the same items you'll see at hardware or box stores, our focus is on commercial-grade lighting designed for high-use environments. Most stores cater to residential needs, where lighting demands are lower. You might find commercial-grade products at retail stores, but they often come at a higher price. At BulbGuy Lighting, we specialize in commercial lighting and offer better value through wholesale pricing and expert guidance.Does lighting help with security?
Yes—proper lighting is one of the most effective ways to deter unwanted activity. Well-lit areas are less likely to be targeted because they increase visibility and the chance of being identified. Poor lighting, especially when blocked by trees or shrubs, can create hiding spots and reduce safety. Sometimes, trimming vegetation is all that’s needed to improve security lighting. For expert advice, BulbGuy Lighting can help you assess and enhance your lighting setup.Does lighting help with productivity in my business?
Yes—studies show that lighting can impact productivity, especially depending on the tasks being performed. In precision-focused environments like manufacturing, proper lighting that reduces shadows and glare can improve accuracy and output. In office settings, too much light can be counterproductive. Providing adjustable lighting options, like task lamps or bi-level switching, allows employees to customize their workspace for comfort and focus. The right lighting setup can make a noticeable difference in performance.What lighting should I use to avoid the fading of the products in my store?
Product fading is often caused by UV exposure from natural light or certain types of bulbs. Start by checking how often you rotate displays and how much sunlight enters your store throughout the day. If those aren’t the issue, consider switching to lighting that emits little to no UV. LED lighting is a top choice—it’s energy-efficient and produces minimal UV, making it ideal for preserving product appearance. Just be sure the new lighting still meets your display needs in terms of brightness and coverage.Why does my light fixture make a “Humming” sound?
A humming sound usually means your fixture has an aging ballast. As ballasts wear out, the internal components that reduce noise can degrade, causing the hum. In some cases, old ballasts may also overheat, leading to bigger issues. It’s best to have a professional inspect the fixture to determine if a simple ballast replacement will fix the problem and ensure it’s safe to use.What is S.A.D. (Seasonal Affective Disorder)?
Seasonal Affective Disorder (S.A.D.) is a type of depression linked to changes in seasons, most commonly occurring during the winter months. Symptoms can include anxiety, irritability, changes in sleep and appetite, and low energy. One common treatment involves exposure to “daylight” or sunrise-simulating light fixtures, which help regulate circadian rhythms and boost melatonin levels. These lighting solutions can be especially helpful in improving mood and overall well-being.How do I know if LED is right for my business?
LED lighting has come a long way and is a great fit for many commercial applications—but it’s not always the best solution for every situation. Factors like your space, lighting needs, and budget all play a role. No single technology works perfectly in every scenario. That’s why it’s smart to consult a lighting professional who can evaluate your environment and offer the best options—LED included. At BulbGuy Lighting, we help you choose what works, not just what’s popular.How much does LED lighting cost?
The upfront cost of LED products is only a small part of the total expense—typically around 3%. The real cost lies in energy use, maintenance, and labor over time. LED lighting is most cost-effective in areas with high energy consumption or hard-to-maintain fixtures. Many utility companies also offer rebates for switching to LED, helping offset initial costs. The key isn’t just choosing LED—it’s choosing the right LED product for your needs to avoid costly mistakes.Do LED bulbs really save me that much energy?
Yes—LED bulbs are significantly more energy-efficient than other lighting technologies that produce the same amount of light. And they keep improving year after year. When planning for LED, think long-term: consider future upgrades, dimming options, and smart controls that can further enhance efficiency and flexibility in your space. Choosing the right LED setup now can lead to substantial savings over time.Can I put LED in my existing fixture?
In many cases, yes—there are LED options designed to fit most standard bulb types. However, that doesn’t always mean they’ll perform the same way in your existing fixture. For best results, consider fixtures specifically designed for LED technology. Using LEDs in fixtures built for older technologies can sometimes lead to reduced performance or uneven lighting. A lighting professional can help you determine whether a retrofit or a full fixture upgrade is the better choice.Do LED bulbs burn out?
Not in the traditional sense. LED bulbs gradually lose brightness over time rather than suddenly burning out. Most quality LEDs still produce about 70% of their original light output after 50,000 hours or more. However, the LED driver—the component that powers the bulb—can eventually fail like any electrical part. In commercial-grade fixtures, drivers are often replaceable, so it’s a good idea to ask if the fixture is “serviceable” before purchasing.How long do LEDs last?
Most LED products are rated to last 50,000 hours or more, meaning they’ll still produce at least 70% of their original brightness at that point. Some LEDs can exceed 100,000 hours, but the actual lifespan depends on both the LED chip and the driver—the component that powers the light. While the chip may last a long time, the driver can eventually fail. In commercial-grade fixtures, drivers are often replaceable, so choosing a serviceable fixture is key for long-term value.What does LED stand for?
LED stands for Light Emitting Diode. It’s an electrical component that produces light using low voltage and high efficiency. LEDs have been around since the 1970s, originally used in electronics like digital clocks and calculators. Today, they’re widely used in lighting because they’re long-lasting, energy-efficient, and produce very little heat.How do LEDs work?
LEDs (Light Emitting Diodes) produce light using a semiconductor that allows low-voltage electricity to flow in one direction. When electrons move through this material, they release energy in the form of photons—visible light. Unlike traditional bulbs, LEDs don’t rely on filaments or gas arcs, which means they generate less heat and last much longer. Their efficient design is what makes them ideal for modern lighting solutions.Why do LED bulbs cost more than other types?
LED bulbs are more advanced than traditional lighting—they use high-tech components and materials that take more time and precision to produce. While the upfront cost is higher, LEDs offer long-term savings through lower energy use and reduced maintenance. When you factor in lifespan and efficiency, LED lighting often delivers a better overall value than other technologies.Why is there such a large price difference between the same type of LED bulbs?
Price differences in LED bulbs often come down to quality, components, and manufacturing. Lower-cost LEDs may use cheaper materials or benefit from energy rebates that reduce retail prices. Higher-priced options typically offer better performance, longer life, and more reliable components. As LED technology continues to improve and production becomes more automated, prices will keep dropping. If you're not in a rush, waiting may get you a more efficient and affordable product in the near future.What should I consider before switching to LED lighting?
While LED lighting offers longer life and lower energy use, it’s important to make sure it fits your space and needs. Too much or too little light can be a common issue. If you plan to use dimmers, test compatibility first—some LEDs don’t work well with older dimmer switches. Also, don’t rely solely on lumen ratings; LED light is delivered more efficiently than other technologies, so wattage equivalents are often a better guide. Consulting BulbGuy Lighting can help ensure the right fit for your environment.Do LED bulbs attract bugs?
LED bulbs attract fewer bugs than traditional lights because they emit very little UV light, which is what typically draws insects. However, white light is still within the visible spectrum that can attract some bugs. For best results, consider using yellow “bug light” LEDs or positioning brighter lights away from entry points to reduce insect activity near your space.What is an LED Driver?
An LED driver is the component that converts standard electrical power into the low voltage needed for an LED to operate properly. While the LED chip itself can last for tens of thousands of hours, the driver will eventually wear out like any electrical part. Most drivers are rated for 50,000 to 100,000 hours. In fact, the typical 5-year warranty on LED products often refers more to the driver than the LED chip. For long-term value, look for fixtures that are serviceable, meaning the driver can be replaced without replacing the entire fixture.Do compact fluorescent bulbs dim?
Some compact fluorescent bulbs are designed to be dimmable and fit standard screw-in sockets. However, they tend to be more expensive and don’t dim as smoothly as traditional incandescent bulbs. Linear or pin-based fluorescent bulbs with separate ballasts offer more reliable dimming. For better performance and reliability, consider using dimmable LED bulbs instead.Why are my new bulbs blinking and flashing?
This issue is usually caused by the ballast, not the bulb. An aging or incompatible ballast may not supply enough power, leading to flickering. Another common cause is a mismatch between the bulb and the ballast. If you're using compact fluorescent or LED bulbs with a dimmer switch, the problem could be a compatibility issue between the dimmer and the bulb.Do LED bulbs dim?
Yes, most LED bulbs and fixtures are dimmable. However, it's important to check that the bulb or fixture is labeled as dimmable and compatible with your dimmer switch. Older dimmers may not work properly with newer LED technology, so using a modern, compatible dimmer is recommended for best results.Do LED bulbs run hot?
LED bulbs use electricity and can get warm, but they should never feel dangerously hot. If a bulb is too hot to touch, it may be defective and should be removed. Also, avoid using LED bulbs in enclosed fixtures without proper ventilation, as poor airflow can cause overheating.What are Lumens?
Lumens are a measure of how much light is being produced.Why do LED bulbs have less lumens listed on the box compared to what I was using before?
LEDs are highly efficient and directional, meaning they focus light where it's needed with minimal waste. Even with fewer lumens listed, they often provide the same or better brightness in a space. This is known as “delivered lumens”—the actual usable light reaching the area, which can be higher despite lower total output.Is the amount of mercury in a fluorescent bulb dangerous?
Modern fluorescent bulbs contain much less mercury than older versions. The greatest risk occurs if a new bulb breaks, releasing mercury gas into the air. If this happens, ventilate the room immediately. Avoid using a vacuum to clean up the debris, as it can spread the mercury. Instead, carefully scoop up the pieces with a dustpan and place them in a sealed plastic bag. Dispose of them through a recycling program or drop-off bin at a local store.What do I do if I break a fluorescent bulb?
If a fluorescent bulb breaks, it releases mercury gas into the air. Immediately ventilate the room by opening windows and doors. Carefully clean up the broken pieces using a dustpan—do not use a vacuum, as it can spread the mercury. Place the debris in a sealed plastic bag and dispose of it through a recycling program or a drop-off bin at a local store.Why didn’t my fluorescent bulb last as long as the box said it would?
Bulb lifespan ratings are averages. For example, a bulb rated for 1,000 hours means about half will still work at that point, and half may not. Frequent on/off cycling—like in bathrooms or closets—can shorten a fluorescent bulb’s life. In contrast, bulbs left on continuously may last longer than their rated lifespan.


